Managed Services
Revenue Systems Support That Keeps Billing Accurate - and Evolving
Modern revenue operations don’t stop at go-live. Pricing changes. New products launch. Integrations drift. Month-end finds the edge cases.
Ravus Managed Services keep your quote-to-cash and billing ecosystem stable, scalable, and continuously improving—so your internal teams can focus on strategic growth initiatives while we handle the operational load.
Ravus Managed Services
At a Glance:
- Two engagement models: Strategic Enhancements (4–8 weeks) + Long-Term Support (3–12 months)
- Designed for: billing, CPQ, revenue recognition, integrations, and revenue data workflows
- Outcome: fewer invoice exceptions, cleaner change control, faster feature delivery, more predictable month-end
Operational Support That Keeps Quote-to-Cash Running Smoothly
Technology alone is not the strategy.
While Advisory Services define the roadmap, Implement & Launch delivers the rollout, and Integrate & Migrate ensures systems and data orchestrate reliably - Managed Services protects the day-to-day performance of your revenue systems and accelerates what comes next.
What we optimize for:
- Fewer invoice exceptions and less manual rework
- Faster turnaround on enhancements and pricing updates
- Cleaner handoffs across Sales → RevOps → Finance
- Stable integrations with monitoring, controls, and documented runbooks
- A revenue system that can evolve with your monetization model
Talk to an expert about a Managed Services plan
CONTACT OUR TEAM
Our Managed Services Offerings
Strategic Enhancements
Targeted enhancements that move the needle - without breaking your solution
Strategic Enhancements are tactical, scoped initiatives that are often co-developed with your team to improve system performance, reduce operational friction, and extend the ROI of your existing architecture.
Value
Continued ROI achievement through perpetual enhancements that don’t break your solution - or the bank.
Typical timeline
4-8 weeks
When Can You Benefit from Adding Managed Services?
All managed services models offer access to technology specific expertise without needing to train or hire full-time staff. When effectively partnered with a focused business strategy…
Services & outputs
Enhancement delivery (single- or multi-system)
- Net-new product / offer enablement (pricing, packaging, entitlements, billing rules)
- Contract change workflows (amendments, renewals, proration, credits/overages)
- Revenue operations automation (exception reduction, approvals, controls)
- Reporting improvements (operational dashboards, reconciliation support, KPI reliability)
Integration hardening (as needed)
- Data validation improvements to stop bad writes upstream
- Monitoring + retry patterns for key revenue workflows
- Documentation and admin-ready runbooks
Release + QA support
- Test strategy for billing-impacting changes
- Regression coverage for month-end critical paths
- Deployment checklists to reduce go-live risk
Long-Term Support
Augment your team with experts who know your implementation
Long-Term Support is built for teams who need sustained system administration, operational support, and reliable delivery capacity without hiring and ramping full-time specialists.
Value
Keep your teams focused on what they do best while Ravus keeps your systems functioning at peak efficiency.
Typical timeline
3-12 months
Services & outputs
Operational support + administration
- Triage + resolution workflows (issue intake, prioritization, root cause)
- Admin support across billing / CPQ / revenue workflows
- Month-end support (exceptions, reconciliation confidence, operational reporting)
Backlog management + delivery
- Backlog creation, grooming, prioritization, and release planning
- Enhancement delivery capacity with change control and documentation
- Ongoing optimization of quoting → billing → finance handoffs
Governance + visibility
- Cadenced status reporting (work completed, risks, next priorities)
- KPIs that show stability and improvement over time (exceptions, cycle time, throughput)